Dispatch Policy

As this site uses a third party payment provider, it is the customer’s sole responsibility to ensure correct delivery address details are up-to-date with the provider PRIOR to checking out. Details provided by the payment provider on behalf of the customer are used as the dispatch address for orders received. We cannot send to mail re-direction services due to administrative issues including insurance.

Maid of Shade takes no responsibility and has no liability whatsoever for goods dispatched to an incorrect address provided by the payment provider on behalf of the customer. Any claims for refund as a result of an incorrect address provided by the payment provider on behalf of the customer are void.