Refunds & Returns
Returns are welcome subject to the following conditions :
- Any return, refund request &/or faulty product claims are made strictly within 28 days of purchase.
- Any return postage is at the customers’ own expense
- Products that are found to be non-defective will incur a 10% Re-Stocking fee.
- The customer is responsible for the products during return transit.
- Maid of Shade has no responsibility whatsoever for any product(s) lost in transit for returns
- Products should be returned via Express Post or Registered Mail, so the customer has a tracking record of any such return.
Address returns to:
Maid of Shade
5 Palm Lilly Close Worrigee, NSW 2540
Get in Touch
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5 Palm Lilly Close Worrigee NSW 2540 Australia (By appointment only)